All of these products are wonderful and work exactly as described. Their fragrance free profile is amazing and they do not dry out my skin. Depending on your skin type and your location, everyone is going to have a different experience. I find that I have to double wash with the face cleanser as it does not break down the oils on my face from a first pass (on the other hand, double washing is the healthy skin recommendation). The hand soap doesn't foam as much as we are used to as it doesn't contain all the harsh chemicals required for super foamy hand soap, but it does do exactly what it's supposed to do which is clean our hands.